1-800-INSURANCE introduced Network Partnership features specifically designed for multi-location agencies and regional clusters, enabling them to operate with the same unified infrastructure that regional carriers and captive franchises use to dominate local markets.
Consistency drives profitability in competitive markets
Auto insurance carriers that provide consistently best-in-class experiences have generated 2-4x more growth in new business and 30% higher profitability than firms with inconsistent customer focus, according to McKinsey research. For multi-location independents, achieving this consistency has historically required either joining a franchise network or investing heavily in proprietary technology—until now.
"Regional carriers and captive franchise clusters dominate markets with unified routing, coordinated branding, and centralized infrastructure," said Kirk Brunson, co-founder of 1-800-INSURANCE. "Network Partnership gives multi-location independents the same capabilities without franchise fees, revenue sharing, or losing independence."
Coordinated routing across entire footprint
Multi-location Network Partners can configure routing logic across their entire regional presence, distributing calls based on office proximity, staffing availability, or line-of-business expertise. When capacity is reached at one location, overflow routing automatically distributes calls to adjacent offices, ensuring consistent service quality across the footprint.
For agencies with specialized coverage by location—such as one office handling commercial lines while another focuses on personal lines—the system routes based on coverage need, ensuring shoppers reach the right desk every time.
Custom pricing reflects regional scope
Network Partnership pricing for multi-location agencies considers ZIP cluster size, market demand, office count, and staffing capacity. This approach ensures regional agencies receive value aligned with their scale while maintaining exclusive territorial rights.
Multi-location agencies interested in Network Partnership can check territory availability and discuss custom pricing at join1800insurance.com/solutions/multi-location.